Posts Tagged ‘contact center’
Contact Center as a Service: A Layered Approach to Delivering the Contact Center
Valor Global has been providing business process outsourcing services for more than a decade. Like everyone in the business we started with a traditional, facility based outlook. Over the years we have established contact center facilities in Phoenix, AZ, Costa Rica and the Philippines. Our client list includes large fortune 500 companies such as Sprint,…
Read MoreHow Outsourcing Your Service Desk Can Help Grow Your Business
In recent years, most businesses have been put through the ringer – finding themselves with employees who are handling multiple functions and struggling to find enough time to accomplish all the goals they need to advance the business to the next level. To further complicate the situation, it can be extremely challenging for small- to…
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