Daniel Betthauser Bio

Daniel was born and raised in Wisconsin, developing an early love of sports and a desire to learn through practical experience. Combined with a belief that travel and new cultures expand leadership ability, Daniel has sought both in his professional goals. Daniel is a performance driven leader who is passionately anti-micro-management and wholeheartedly believes in…

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Bernadette Thies Bio

Bernadette was born and raised in Phoenix, Arizona, living in Germany for a few years, before returning home to the desert to raise her family. She has an expansive background in customer and client relationships, dedicating 20 years of service to occupational development and community involvement. Joining the Valor Global team in 2014, she has…

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Matt Johnson Bio

Matt was born and raised in Phoenix, Arizona, bringing over 7 years of experience within the Contact Center space, and more than 14 years of leadership experience within various business verticals. Matt is a proven performance leader, and along with the EVP of Operations, Matt successfully leads the Valor Global Contact Center Operation. Matt is…

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Tom DePoy Bio

Tom grew up in Michigan and graduated Western Michigan University with Business Administration. Tom brings over 25 years of leadership experience with all facets of Contact Center Services. Tom leads Valor’s global Contact Center Operations and is responsible for exceeding customer expectations and KPI’s. Tom is married to his beautiful wife Michelle and has 4…

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Dan Meyer Bio

Dan was born and raised in Minnesota before making his journey to the Southwest to attend the University of Arizona where he earned a B.A. with an emphasis on Management Information Systems. Shortly after he began his IT career at the University of Arizona Extended University. Initially providing desktop and network support, he quickly advanced…

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Vicki Mayo Bio

Successfully launching her first company in Sedona, AZ at the age of 14, serial entrepreneur and child welfare advocate, Vicki Mayo is a Valor Global co-founder and the company’s Chief Legal Officer. Vicki holds a Bachelor’s degree from Northern Arizona University and Candidate for Juris Doctor from Phoenix Law. She is quadrilingual in English, Spanish,…

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Simer Mayo Bio

Simer is CEO and founder of Valor Global, overseeing all aspects of the company’s strategy. Prior to founding Valor, Simer worked with top consulting companies around the globe in different technical and management roles. Simer’s drive for excellence and commitment to customer delivery have been keystones for the success of Valor. Simer brings over 15 years of…

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