[vc_row][vc_column width=”1/2″][vc_recent_posts_list number_of_posts=”-1″ number_of_words=”25″ blog_category=”44″ title=”Industry Case Studies”][vc_recent_posts_list number_of_posts=”-1″ number_of_words=”25″ blog_category=”71″ title=”Educational Articles”][/vc_column][vc_column width=”1/2″][vc_ff_title el_type=”h3″ title=”Tools & Templates” align=”left”][vc_information_block button_title=”Learn More” color=”blue” type=”square” size=”large” title=”Service Desk ROI Calculator” href=””]Suspect you might be payment too much for your service desk operations? Get our free ROI calculator that walks you through creating a detailed estimate of your costs to determine where you might be able to streamline and save.[/vc_information_block][vc_ff_title el_type=”h3″ align=”left” title=”Free White Papers”][vc_information_block button_title=”Learn More” color=”blue” type=”square” size=”large” title=”5 Tips for Outsourcing Customer Care” href=”/customer-care-outsourcing-white-paper/”]In this free white paper “5 Essential Tips for Outsourcing Customer Care without Losing Loyal Fans” learn important steps to finding the right provider for your business.[/vc_information_block][/vc_column][/vc_row][vc_row][vc_column width=”1/1″][vc_divider show_line=”yes” space_above=”0″ space_below=”10″][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_blockquote_2 title=”Jason P. | CIO”]The ROI Calculator Tool helped us get a handle on the true costs of our help desk department and see clearly where there was opportunity for savings, where we were deficient on key metrics, and where we could optimize and redeploy internal staff.[/vc_blockquote_2][/vc_column][vc_column width=”1/2″][vc_call_to_action title=”Drop us a line for more details on any of these tools and resources.” button_title=”Contact Us” button_link=”/contact”][/vc_column][/vc_row]