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News and case studies from Valor IT

Valor Global Services Receives MBE Certification

By Mode Effect | Dec 16, 2013

Valor IT, dba Valor Global, one of the leading Managed Services and Contact Center Provider headquartered in Scottsdale, AZ, announced that it has been certified as a “Minority Owned Business Enterprise” (MBE) by the Grand Canyon Minority Supplier Development Council, Inc. This Certification entitles Valor to be listed in the national database of the National…

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BYOD, bring your own device

BYOD: Avoiding Disasters and Using Apps

By Mode Effect | Dec 10, 2013

I recently read two articles in CIO Magazine. In general, both articles touched on Bring Your Own Device (BYOD). The first article focused on avoiding BYOD disasters. The second article looked at a new app store being developed, in part, by Bill Gates. This first is a cautious look at BYOD. The second brings to light one of…

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Using the Cloud During a Natural Disaster

By Mode Effect | Nov 28, 2013

Hurricane Sandy recently reminded us all how devastating a natural disaster can be. Sandy’s impact has proven to be more severe that originally predicted. From a business view-point (and I don’t mean to underplay the personal impact Sandy has had on individuals) the hurricane has left many companies with out access to their employees, resources…

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social media in business

Social Media Within the Enterprise… 10 Ways to Ensure You’re Using it Right

By Mode Effect | Oct 18, 2013

Social media can be an important component to successfully virtualizing the workforce in the contact center. A “social” business environment can effectively increase collaboration, communication and productivity. I read another good article in CIO Insight today. “IT Management Slide Show: Ten Ways to Elevate Your Company’s Social-Business Profile” by Dennis McCafferty . The list is a good…

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icloud

How iCloud Could Effect Your Business

By Mode Effect | Oct 24, 2011

For years now the idea and implementation of cloud computing has been gaining momentum. Many business have been experimenting with different cloud applications, but for the most part company employees were not aware of the concepts of cloud computing. Their expectations of their work systems are often set by their interactions with their home computing…

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Cloud Security

Be Secure Inside the Cloud

By Mode Effect | Jul 21, 2011

We often hear from clients that they are hesitant about moving their internal systems into the cloud because of security issues. The reasons range from availability of the systems to the information getting hacked as it transfer over public data lines. Securing critical business data is certainly an absolute must and ensuring constancy access to…

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2011 Youth of the Year Boys & Girls Club

Valor Sponsors Youth Gala and Auction

By Mode Effect | Mar 28, 2011

Valor was a sponsor at the Boys & Girls Club Youth Gala and Auction at the Talking Stick Resort. Valor is an avid supporter and sponsor of the Boys & Girls Clubs. My wife, Vicki and I are strong advocates of supporting and mentoring today’s youth. It is critical for our community that all children develop a positive…

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Apple iPad 2

Tablets – are we ready for a change?

By Mode Effect | Nov 10, 2010

When I first saw the iPad, my reaction was that it is a giant iPhone without the ability to make a phone call. Those who already had an iPhone – including me, know what I mean. Or maybe that was just my way of convincing myself that I didn’t need an iPad.  Then I picked…

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IT professional team

Is Your Technology Future Cloudy?

By Mode Effect | Sep 14, 2010

With the recent economic downturn, many companies are trying to find ways to decrease IT costs, yet still maintain a highly reliable infrastructure.  Finding the right solution to this problem has become a challenging task. Fortunately, the advent of Cloud computing has made reliability, scalability and lower costs a possibility for most business owners. Cloud computing allows businesses…

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