News and case studies from Valor Global

Leveraging Cloud Computing and Infrastructure-as-a-Service Solutions in Healthcare’s Heavily Regulated World

By Mode Effect | Jun 25, 2014

Cloud Computing and Infrastructure-as-a-Service Come of Age Today, Cloud Computing is a mainstay of business, and Infrastructure-as-a-Service (sometimes referred to as “IT-as-a-Service”) is increasingly a high-value proposition for businesses across market sectors. In the Cloud Computing environment, servers added to the environment are configured to become part of the bigger system, and usage is segmented out…

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Will You Be Part of the Healthcare Revolution?

By Mode Effect | Jun 23, 2014

With the vast changes in the healthcare field – combined with the breakneck pace of new technology being developed – it’s enough to make even the most seasoned leaders in the healthcare industry dizzy. However, the intersection of healthcare evolution and technology advancement presents an unprecedented opportunity to change the face of patient care as…

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Valor Global Hosts Medical Technology Forum July 17; Dr. Shez Partovi of Dignity Health Delivering Keynote Address

By Mode Effect | Jun 19, 2014

Scottsdale, AZ – June 19, 2014 – Valor Global Services and DIRTT Environmental Solutions are hosting an executive-level medical forum directed at healthcare administrators, senior healthcare leaders, IT executive leadership, physicians, nursing administrators and practice managers. This exclusive event is being held Thursday, July 17th, 5 p.m. to 7:30 p.m., at DIRTT Environmental Solutions, 836…

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Four Areas for Managing IT Success in the Cloud

By Mode Effect | Jun 13, 2014

As the IT industry continues its rapid pace of evolution, businesses are increasingly relying on cloud-based infrastructure for managing and deploying their technology. Managing technology and applications as a hosted solution frees both the software developers and businesses alike from the requirement of purchasing costly infrastructure. Companies that no longer want to make capital investments…

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3 Pitfalls to Avoid in Your Service Desk Strategy

By Mode Effect | Jun 6, 2014

Rising Customer Expectations Mean Service Desk Pressures Customers expect a lot from service enterprises today. They not only expect an innovative and affordable product, they expect prompt and responsive assistance after the sale, especially from a customer relations service desk or help desk. Service desks fulfill a variety of roles in different businesses. Typical service…

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5 Ways You Save Time and Money with Cloud Infrastructure

By Mode Effect | Jun 5, 2014

Today’s Cloud is Mature and Secure Businesses of all sizes today are migrating to the cloud. The cloud has matured, and cloud providers today can offer businesses a full range of IT services so business owners and managers can focus on running their business instead of dealing with IT infrastructure. A shared cloud infrastructure works…

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New Customer Care Outsourcing Resource

By Mode Effect | May 28, 2014

Today, with the global economy moving towards growth mode and competition continuing to heat up in nearly every industry, companies are seeking new ways to create a differentiated customer experience. Outsourcing drivers are now more often tied to strategic business initiatives, and to helping deliver value-added activities such as customer retention, multi-channel management and customer analytics. These new value-added specialties not only…

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What is Hybrid Outsourcing & Why Should You Care?

By Mode Effect | May 13, 2014

I’m sure you’ve heard the adage that one of the keys to investing is diversification. Well, the same can be said for outsourcing. The three types of outsourcing – nearshore, offshore and onshore – all have specific benefits and each option is typically associated with expertise in certain skill sets based on the training available…

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IT services for hospitality

IT Managed Services: Hospitality Industry

By Mode Effect | May 10, 2014

Company Profile: Client operates several full-service restaurants throughout various states. In response to rapid growth and doubling its staff in two years, the client needed to streamline information flow and business processes as well as get IT operations in compliance with SAS 70 requirements.  Like many growing businesses, the client faced numerous challenges in maintaining an…

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In the Press