News
News and case studies from Valor Global
Valor Global is proud to announce that Adam Post, Solutions Architect, has successfully completed the Citrix Certified Expert – Virtualization (CCE-V) Certification
Valor Global is proud to announce that Adam Post, Solutions Architect, has successfully completed the Citrix Certified Expert – Virtualization (CCE-V) Certification. The CCE-V is in addition to the AWS Certified Solutions Architect – Associate (AWS SAA), HPE Master ASE – Storage Solutions Architect (HP MASE), and VMware Certified Advanced Professional 5 – Datacenter Design…
Read MoreValor Global Named to Phoenix Business Journal’s Top Minority-Owned Firms List
Valor Global Named to Phoenix Business Journal’s Top Minority-Owned Firms List SCOTTSDALE, AZ – August 17, 2016 – Valor Global announced today it has once again been named to the Phoenix Business Journal’s Top Minority-Owned Firms List. Published August 5, this compilation is part of the Business Journal’s weekly list of top companies in a…
Read MoreEsselte Group Selects Valor Global to Provide Service Desk Support to Its North American Sites
Valor to Support Esselte’s North American End-User Community SCOTTSDALE, AZ – April 11, 2016 – Valor Global, LLC announced today it has entered into a multi-year contract with Esselte Group to provide Service Desk Support. Under the terms of the contract, Valor will handle end-user support for Esselte’s North America users. Esselte is a leading…
Read MoreValor Global Recognized for Excellence in Managed IT Services
Scottsdale, Arizona, February 16th, 2016 – Valor Global, announced today that CRN®, a brand of The Channel Company, has named Valor Global to its 2016 Managed Service Provider (MSP) 500 list in the Hosting 100 category. This annual list recognizes North American solution providers with cutting-edge approaches to delivering managed services. Their top-notch offerings help…
Read MoreValor IT, Inc. Receives 2014 Best of Scottsdale Award
Scottsdale Award Program Honors the Achievement SCOTTSDALE September 10, 2014 — Valor IT, Inc. has been selected for the 2014 Best of Scottsdale Award in the Managed IT Services & Cloud Solutions category by the Scottsdale Award Program. Each year, the Scottsdale Award Program identifies companies that we believe have achieved exceptional marketing success in…
Read MoreValor Global Recognized in CRN Next-Gen 250
Annual List Highlights Up-and-Coming Solution Providers Embracing New Technologies in Unique Ways Scottsdale, Arizona, August 4th, 2014 – Valor Global, announced today it has been named to the 2014 CRN Next-Gen 250 list. The annual list honors up-and-coming technology solution providers who have adapted their businesses in unique ways to meet market demands for emerging…
Read MoreValor Global Helps Global Telecom Improve Customer Experience
Few industries feel the pressure of keeping customer satisfaction high like the telecommunications industry. The ubiquity of mobile devices coupled with 24/7 Internet access has created a culture of consumers who are not only obsessed with connectivity and speed, they also demand instant gratification and fast resolution to their issues. In such a fast paced,…
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Contact Center: Global Telecom
Company Profile: Global telecom with more than 55 million customers worldwide To reduce delinquent accounts and improve customer satisfaction (CSAT ratings) in a highly competitive industry, a global telecom provider needed to reinvigorate their brand reputation and elevate the customer service experience. Business Challenges: Lagging customer satisfaction ratings Losing market share Pricing and financial pressures Increased…
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