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News and case studies from Valor Global

Diversity + Inclusion: Valor Global Takes a Stand Against Racism

By Jana Randall | Aug 22, 2019

Valor Global Costa Rica believes in diversity and inclusion. Watch, as our team takes a stand against racism with their stance on diversity and conclusion in a public testimonial. Spanish to English translation: “We (at Valor Global) are committed to promoting free spaces of all forms of racial discrimination. That is why we say NO…

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Dream Manager Inspires Dreamer to Dream Even Bigger

By Jana Randall | Jul 15, 2019

“A dream you dream alone is only a dream. A dream you dream together is a reality.” – John Lennon A transplant from California, Aaliyah works full-time at the Valor Global Phoenix office while pursuing her law degree. She’s a very busy woman with places to go, people to see, and dreams to achieve. She…

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Valor Global Volunteers: Feeding those in need at The Andre House

By Jana Randall | Jul 10, 2019

Valor continues to give regardless of time or season. Where Giving Begins The Andre House was founded by a small group of people in 1984. Gathered together to break bread with soup and coffee, the friends opted to grow their gathering into something much more meaningful. Preparing first on a makeshift table behind a home…

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Care for Communities: 2018 – 2019 Corporate Philanthropy Report

By Jana Randall | Jul 8, 2019

At Valor Global, we put our purpose at the head of our business. We have a long-standing allegiance to not only our customer and our clients, but also to our community. One of our main pillars in our mission statement is the commitment to supporting local and global philanthropies. We exercise this mission through our…

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Honoring Independence Day with The Star-Spangled Banner

By Jana Randall | Jul 2, 2019

Independence Day. A time to celebrate with firecrackers, BBQ, and your favorite rendition of The Star-Spangled Banner. Let freedom ring.. Let freedom blare! So, how does a customer care solutions company honor and celebrate the Fourth of July while also servicing their customers? With song and dance, of course. With a short pause at the…

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Valor Global Growing Through a Little Luck and a Lot of Strategy

By Jana Randall | Jun 21, 2019

“My nickname is ‘Lucky,’” said Simer Mayo, CEO of Valor Global. And the harder he works, as the saying goes, the luckier Mayo gets. “I outwork the competition,” said Mayo, whose company provides customer support 24/7 by phone, email, chat, social media and the web. “I dream big and work toward it.” One of Mayo’s…

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Company helps reunite refugee with long-lost sister

By Jana Randall | Jun 19, 2019

This is the true story of a dream come true. Michael is a Valor Global employee in Costa Rica and is the Founder of the Lord Will Provide, a non-profit that connects ministers and pastors across the world. He is a former professional soccer player (for the Costa Rican National Team), a Valor Global manager,…

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Valor Global Volunteers: Feed My Starving Children

By Jana Randall | Jun 18, 2019

“Turn hunger into hope with your own two hands”-Feed My Starving Children At Valor Global, we have a passion to make a difference. Once a month, a team of locally based employees donates their time and energy to a local philanthropy through our Care for Communities Initiative. The team, chosen on their own accord, is…

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Work-Life Balance, Top Executives Believe There is a Way

By Jana Randall | Jun 11, 2019

“You can’t have everything you want, but you can have the things that really matter to you.” – Marissa Mayer, president and CEO of Yahoo According to a 2019 article published in The Atlantic, humans should just give up on the chase for work-life balance. Many Americans are overworked, logging in long hours, while coming…

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In the Press