Henry was born and raised in San Jose, Costa Rica and has over 13 years of call center experience. Henry has matured into a great leader and mentor within the Valor Global family. Under his leadership, Costa Rica has become a center of excellent, being a consistent performance leader. Henry lives our core values, driven to exceed expectations, creating a great culture by admiring our people, and passionately making a difference. Henry also has global experience as a site leader in the Philippines.
When not working, Henry travels to other countries to learn about their values and cultures. Henry also loves watching his favorite shows, sporting events (especially Soccer) and spending time with his family and his dog, Bonifacio.