Country Director

Daniel was born and raised in Wisconsin, developing an early love of sports and a desire to learn through practical experience. Combined with a belief that travel and new cultures expand leadership ability, Daniel has sought both in his professional goals. Daniel is a performance driven leader who is passionately anti-micro-management and wholeheartedly believes in accountability and 360-degree feedback at every level. Daniel prides himself on consistently exceeding stakeholder objectives and driving positive team and business outcomes.

Daniel brings 11+ years of contact center experience and more than 8 years of leadership experience to the Valor team. Daniel has a proven ability to creatively build and foster high-performing teams that thrive on consistency and can strategically navigate a sea of contact center challenges with simplicity, integrity, and success. 

Daniel has been based in the Philippines for more than 5 years and is married to his wonderful wife and soulmate of 2 years, Bernadette. Together with their golden retriever, Hunter, they love to travel to new places. In his spare time, Daniel enjoys barbecuing, learning to cook cuisine from different cultures, watching his favorite sports teams, and camping/hiking.

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