Customer Survey Services
Increase Repeat Purchases & Maximize Your Revenue
Outbound customer surveys can increase your revenue in three ways – increasing per-customer revenue, increasing customer loyalty, and growing your referral rates. Our outbound customer surveys can include capturing demographic data, making follow up calls, and even announcing new products or scheduling appointments.
Deepen Customer Relationships
Our experienced staff will become an extension of your organization to help you deepen your relationships with your customers. Your team can focus on other higher-value tasks while we take the time to listen to your customers’ needs, gather feedback on your staff, and capture important details about your business.
Leverage Customer Insights
We offer detailed reports on your customers’ responses with every customer survey. You can leverage the insights to encourage well-liked staff members, improve your customers’ experiences, and even identify new business opportunities.
> Our clients report a 42% savings when they let us handle follow-up calls! You only pay for calls that connect.
> We are able to follow up within 48 hours of your customer’s experience which can dramatically improve post-experience satisfaction.
> We are HIPAA compliant.
Contact Us Today
Discover how Valor can help increase your customer satisfaction.