Billing and Account Support
With expertise in Customer Care and Support, we know that your customers are the lifeblood of your business. As such, we know that it is imperative for your customers to have a good experience with their billing and account support - even during the collections process.
We are a proven, trusted provider to large fortune 500 companies like Sprint, as well as midsize financial organizations and utilities. Our robust collections strategies are designed to reduce delinquency / DSO and improve your profitability.
Valor Global focuses on proactive support measures including dial, email and text campaigns to ensure lower delinquency and increase customer satisfaction. Our end-to-end support includes profiling and segmentation of accounts as well as robust reporting. We also seamlessly integrate with the compliance and regulatory framework to provide 100% control.
Our Solutions Offer:
- Up to 20% improvement in DSO and charge-offs
- Up to 10% Find Rates with the help of Skip Tracing “Optimizer,” surpassing industry benchmarks
- Up to 71% reduction in client costs with end-to-end services execution
Contact Us Today
Discover how Valor can help increase your customer satisfaction.