Valor Global, a leading provider in world class call center solutions to customers around the world, has announced its acquisition of DRS Services USA, a top healthcare and medical call center services provider specializing in patient scheduling and healthcare support solutions, based in Scottsdale, Arizona. The acquisition of DRS Services will significantly expand Valor Global’s…

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Relocated from her home, Switzerland to make her permanent home in the US after excelling for over 20 years in top luxury brands with solid foundations, strong heritage and positive impact on the world. Her experience with highly diverse industries in Europe and America has allowed for a greater understanding of not only new functions…

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Brand new to the city, Sarah had big dreams as she started a new college in the Fall of 2019. This was going to be her year. This was going to be the place where she stopped roaming and found home. New Beginnings Shortly after landing in Phoenix, Sarah landed a job at a call…

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Naresh is Valor Global’s Chief Financial Officer, overseeing all aspects of the company’s financial affairs and financial reporting for the consolidated business.  In his role, he leads the accounting and finance teams, overseeing accounting operations, business accounting, audit and tax, and financial planning and analysis.  He provides strategic business leadership and spearheads financial initiatives.  Naresh…

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The past week has been one of the most challenging yet rewarding time as a father, husband, son, brother, friend and entrepreneur. I have spoken with many entrepreneurs about the uncertain times that our businesses are facing. Many entrepreneurs are worried about their businesses closing. My message to fellow entrepreneurs is that we can weather…

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How to ease and reduce stress in the workplace. It may not shock you that call center reps who handle customers all day are stressed out. Like most humans, you’ve probably lost your patience with someone in customer service at your bank, credit card company, or insurance company. Though your end was a frustrating experience,…

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