Danny Seiden Bio

Danny Seiden provides strategic and legal counsel to the Valor Global leadership team. He is focused on helping us achieve our growth objectives as well as providing continued public affairs guidance in AZ, WA and other States. Danny brings more than 16 years of experience in global public affairs and government relations, as well as […]

Marina Peters Bio

Marina is Valor Global’s VP of Global Talent. A strategic Human Resources Business Leader, Marina is focused on partnering with leadership to develop and execute business strategies. She is experienced in driving change related to mergers, acquisitions, and divestitures in dynamic corporate environments. Her north star is directing change to improve and grow the organization. […]

Melissa Marchwick Bio

Melissa is Valor Global’s Chief Marketing Officer, responsible for guiding all Mayo Global portfolio companies in areas of strategic brand building and marketing execution. Melissa brings over 20 years of expertise in customer research, brand and marketing strategy, product development, creative development and public relations, with a proven track record of building and running top-performing teams […]

Michelle Greenfield Bio

Michelle is a highly proficient thought leader with a reputation for constantly seeking innovative ways to drive change and improve the customer experience.  Prior to Valor Global, Michelle managed the development and implementation of a lean management system for the State of Arizona where she coached executive teams toidentify improvement opportunities that include quantifiable and sustainable […]

Sharen Hammond Bio

Sharen Hammond is an Operations Director at Valor Global. She has over 25-years of experience in call center operations, first working on the non-profit side of operations before moving to the BPO platform. Sharen is customer success obsessed, with a love for transforming client experience and happiness. As a leader, Sharen enjoys identifying talent in […]

Peggi Peaslee Bio

Peggi was raised in Massachusetts before re-locating to Arizona in 2006. She graduated magna cum laude from Western International University in Human Resources Management (HRM), followed by her MBA from the same university. Peggi has over twenty years of leadership and 14 years of HRM experience, with a strong passion for developing employee relations, improving […]

Henry Alvarez Bio

Born and raised in San Jose, Costa Rica, Henry started his 15-year career in contact centers back on February 2015. He has successfully grown through the ranks over the years, by showing extraordinary performance and leadership. He is familiar with all aspects of running a successful operation. Henry currently oversees operations in the Philippines. Henry’s […]

Daniel Betthauser Bio

Daniel was born and raised in Wisconsin, developing an early love of sports and a desire to learn through practical experience. Combined with a belief that travel and new cultures expand leadership ability, Daniel has sought both in his professional goals. Daniel is a performance driven leader who is passionately anti-micro-management and wholeheartedly believes in […]

Bernadette Thies Bio

Bernadette was born and raised in Phoenix, Arizona, living in Germany for a few years, before returning home to the desert to raise her family. She has an expansive background in customer and client relationships, dedicating 20 years of service to occupational development and community involvement. Joining the Valor Global team in 2014, she has […]

Matt Johnson Bio

Matt was born and raised in Phoenix, Arizona, bringing over 7 years of experience within the Contact Center space, and more than 14 years of leadership experience within various business verticals. Matt is a proven performance leader, and along with the EVP of Operations, Matt successfully leads the Valor Global Contact Center Operation. Matt is […]