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Valor simplifies your mobile device management with engineered certainty

In today’s world, mobile devices have become an integral part of an organization’s economic engine by enabling communication. Our mobile device management solution allows us to focus on providing world class support so that you can focus on your core business.
Our Managed Mobile Device Service focuses on providing a mobile device management solution that emphasizes the end user experience. We measure and analyze both customer satisfaction, customer effort scores and traditional SLA’s in order to ensure that service delivery is second to none and allows for continuous improvement.

The Managed Mobile Device Service includes:

⍱ 24/7/365 support for Apple and Android devices
⍱ Over the Air Enrollment
⍱ Data Collection
⍱ Device Configuration
⍱ Network Protection
⍱ Monitoring
⍱ Remote Wipe
⍱ Device Level Reporting
⍱ Multi-lingual support available
⍱ Robust SLA’s
⍱ ITIL Based Technical Support
⍱ Single Point of Contact (SPOC)
⍱ Service Level Management

MDM

⍱ Incident Management
⍱ Problem Management
⍱ Change Management
⍱ Configuration Management
⍱ Patch Management
⍱ SOP’s customized and adapted to your support needs
⍱ Ticket level Audit Trail
⍱ Detailed Reporting

 

 

Learn more about Valor as your fully qualified and trusted Managed Mobile Device partner.