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Solutions

Valor Global is a leader in providing award winning Call Center, Managed Services and Tech Support solutions to customers around the world.

Call Center Solutions

Valor is a leader in providing Call Center solutions by recruiting, retaining and developing people who believe in our values, integrating LEAN processes with continuous improvement and leveraging enterprise class systems and technology. Our advanced infrastructure spans across the U.S., Costa Rica, Germany and the Philippines, and includes state-of-the-art, mirrored data centers in Arizona and California. Headquartered in Arizona with customer support centers throughout the world, we deliver cost effective, bilingual, robust 24/7 onshore and offshore support models.

Managed IT Solutions

Our Managed IT Solutions and support is based on the ITIL standards with an emphasis on responsive and flexible service models including 24/7 on-shore, near-shore, off-shore and hybrid support models. Our global reach extends from multiple U.S. locations to Costa Rica, Germany, and the Philippines, giving customers the flexibility, scalability, and freedom they need to source service operations in the best way to support their business objectives. That means our customers can leverage a truly world-class, cost-effective and around the clock support team.

More Reasons to Choose Valor

Choosing a partner is no small task. Our clients measure us on success and success alone, that’s why our satisfaction levels and NPS scores are at the top. Here are a few more ways they measure us:

Responsiveness

Valor makes responding to client business needs priority number one.

 

Flexibility

Valor takes pride in our nimble approach to evolving as client needs evolve.

 

Technical Skill

Our highly trained staff bring a new level of expertise to every client engagement.

 

Affordability

Our mature processes, skilled team and technology mean savings for you.

 

Scalability

Valor provides the infrastructure, technology, and skills to support growing business needs.

 

Quality

Our employees make service quality their primary mission.

 

Our NPS Score Provided by Our Customers

Call Center Solutions

Customer Care Solutions
Billing and Collections
Sales Support

Tech Support

Tech Support
NOC Solutions
MDM

Managed IT Services

Managed IT Services
Cloud Solutions
Service Desk

Contact Us Today

Discover how Valor can help make the cloud work for you.