Simer S. Mayo
President & Founder
Simer is President and founder of Valor Global, overseeing all aspects of the company’s strategy. Prior to founding Valor, Simer worked with top consulting companies around the globe in different technical and management roles. Simer’s drive for excellence and commitment to customer delivery have been keystones for the success of Valor.
Simer brings over 15 years of experience in global business and holds a Masters from MIT and a Bachelors from Delhi University, India. Simer is an avid sports fan, enjoys traveling to different countries and loves outdoors. He is married to his beautiful wife of 10 years, Vicki and has 2 kids.
Simer is very passionate in helping with youth initiatives and provides leadership to several non-profit organizations and charities. Simer is a member of YPO (Young President’s Organization).
Chief Operating Officer
Ron brings over 20 years of technology, business and relationship management experience. With a Masters from Thunderbird Business School and several industry certifications with Microsoft, Cisco and VMware, Ron understands how to articulate complex IT solutions and align those to key business initiatives to form successful partnerships.
Ron oversees Valor’s global service delivery through leadership, integrity and relationship building. Ron is married to his beautiful wife, Char and has 2 kids. Ron enjoys music, skateboarding and loves outdoors.
VP Operations, Contact Center
Tom grew up in Michigan and graduated Western Michigan University with Business Administration. Tom brings over 25 years of leadership experience with all facets of Contact Center Services. Tom leads Valor’s global Contact Center Operations and is responsible for exceeding customer expectations and KPI’s.
Tom is married to his beautiful wife Michelle and has 4 kids. Tom enjoys spending time with family. Tom has had the opportunity to play with several great bands over the years and can be seen performing at sports events.
Tom’s commitment to customer and employee satisfaction is key to keeping our customers and employees happy.
Director of Global Operations, Contact Center
Matt was born and raised in Phoenix, Arizona, bringing over 7 years of experience within the Contact Center space, and more than 14 years of leadership experience within various business verticals.
Matt is a proven performance leader, and along with the EVP of Operations, Matt successfully leads the Valor Global Contact Center Operation. Matt is extremely passionate and driven to deliver the highest level of customer, client and employee satisfaction possible; a key to the success of Valor Global. Matt is dedicated to continuous improvement, innovative thinking, root-cause analysis and problem-solving.
Matt also enjoys traveling the world learning about various cultures, sharing and applying his newfound knowledge with this team for the improvement and growth of the business.
Director of Solutions
Chris is the Director of Solutions at Valor Global, with over 20 years of experience leading the forefront of technology and sales engineering. Chris has a wide breadth of experience, combining technical expertise with professional leadership and project execution to fulfill the requirements of today’s high demands in a constrained timeframe.
Prior to joining Valor, Chris has been a part of global enterprise and service companies including Avnet, DHL, Vonage, Logicalis and Cisco Systems.
Most importantly, Chris is dedicated to providing solutions that ease your mind and allow your time to be focused on making your business thrive.
Director of Client Services
As Director of Client Services and Partner Alliance for Valor Global, Sheri champions the vision for a world-class client experience and manages alliances with partner companies and external collaborations. Her primary focus is to exceed client satisfaction expectations, and drive cultivation of healthy long-term relationships.
Throughout her 20+ year career in teachnologySheri has collaborated with both domestic and global clients of all sizes and industries, to include manufacturing, semiconductor, electric utilities, banking, and healthcare to evolve their IT Road Map and align solutions that bring value to their business.
When Sheri is not working with clients she enjoys traveling, spending time with her husband, 4 children, and 2 grandchildren. She is actively involved in fundraising for Cancer and youth organizations, as well as raising basic supplies for the homeless community in the Phoenix metro area.
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